How can we help you?
Our Most Frequently Asked Questions:
Where is my 'Young Man' pre order vinyl?
Can I track my order?
Yes you can. Simply enter your order number and the email address you used to place the order here: https://jamestownprovision.co/apps/aftership
My order says shipped, but I don't have a tracking number.
If you ordered something that can ship in a flat envelope (CD, stickers, patches, etc), there is a good chance that it shipped first class. In this case you may not get detailed tracking. If it's been 7 business days since your order status was marked as shipped and you still haven't received your items, let us know! We'll get you taken care of ASAP.
Shipping & Returns
How long do you take to process/ship orders?
What shipping service do you typically use?
Im international, can I order from you?
Yes! Shipping should be calculated at checkout. PLEASE NOTE: Australia is currently limiting international shipments to USPS EXPRESS ONLY. This service is very expensive and we will have to contact you once we receive a quote.